Systems & Operations Consulting
We design practical systems that support booking, payments, daily operations, and decision-making using tools that fit how businesses actually operate.
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Website & Booking Experience
We design websites and booking experiences that fit how your business actually operates, whether it’s a simple showcase site, a service catalogue, a booking-based service, or an e-commerce setup, with a focus on clarity and ease of use.
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Business Systems & Automation
We help structure how bookings, payments logic, follow-ups, and day-to-day tasks work together so operations feel more organized, require less manual effort, and don’t rely on memory or constant checking
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Digital Visibility & Performance
We support businesses in being discoverable and trustworthy online by setting up and maintaining essential platforms such as search visibility, Merchant Center, and Google Business Profile so digital channels are ready to convert interest into real inquiries or sales.
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Advisory Support (Growth & Transition)
We provide practical advisory support to help founders think through decisions during periods of growth, change, or uncertainty, focusing on realistic next steps that fit their current stage and resources.
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Our Team
Leads all client engagements, systems design, and advisory work. Brings founder-level judgment across operations, booking systems, and decision support.
Havana Tran
Founder & Principal Consultant
Works alongside Havana & Co. on selected projects, supporting implementation, analysis, or execution when scale or specialization is required.
On project Basis
Associate Consultant
Website & Booking Experience
We design and build websites based on how your business needs to use them.This can include:
• simple websites for business or personal brand showcase
• catalogue-style websites for services or products
• service-based websites with booking or inquiry flows
• e-commerce setups when selling online is part of your model
Payment features related to checkout or booking are handled as part of the overall experience. The focus is on clarity, usability, and choosing tools that fit your business stage and budget.
Business Systems & Automation
As businesses grow, bookings, payments, follow-ups, and internal tasks often become fragmented.We help bring structure to how these parts work together, such as:
• booking rules and confirmations
• payment timing (deposits, full payment, records)
• reminders, follow-ups, and internal handoffs
• payroll or service fulfillment touchpoints
The goal is not to add more tools, but to reduce manual work and make daily operations easier to manage.
Digital Visibility & Performance
We support businesses with:
• search visibility (SEO / SEM)
• Google and Microsoft Merchant setup
• Google Business Profile (GBP) optimization
This work focuses on platform readiness and basic compliance, helping ensure your business is visible, functional, and able to convert interest into real inquiries or sales.
Advisory Support (Growth & Transition)
Some situations don’t require a new system right away — they require clearer thinking.Advisory support is useful when:
• you’re growing and unsure what to prioritize
• you’re restructuring how your business operates
• you’re deciding whether to invest in new tools or platforms
We work through options together, focusing on realistic next steps that fit your current resources and goals.